How to secure a hacked website and take an established company into the next decade.

Circuit - Electrical and fire safety testing services

The challenge

The Circuit Compliance team first approached us because they weren’t happy with their company’s website. The site was dated and no longer represented their brand or company values.

“The Circuit Compliance team spoke to us, over their existing suppliers, as our brand encapsulated everything they were looking for. And we share a similar ethos - being positive, professional and quality-driven.”

Chris Richardson, Managing Partner - true9

How we worked

On reviewing Circuit Compliance’s existing site, our developers spotted that it had been hacked. To preserve the site’s search engine rankings and the company’s brand reputation, we recommended an immediate fix.

The Circuit team were happy for us to take the lead and - alongside discussions about a new site - we resolved the urgent issues with the existing site.

Circuit Compliance website desktop and mobile screenshot

Each project we begin starts with a conversation. During our scoping project with Circuit Compliance, we held a series of face-to-face meetings with the team.

The company already had a strong brand, created by their in-house design team. Still, they needed a technical partner they could trust and who would guide them through the entire website development process.

The team weren’t sure what they wanted - or needed - and asked us for our suggestions, which were well received.

“Think all of your suggestions are brilliant and am happy for you to work on something to make it all singing and dancing.”

Vicky Nolan,Director – Circuit Compliance

We brought key individuals - including Circuit’s branding team and their external marketing agency together with our designers and developers to lead roundtable discussions. Here, we explored where the business was heading, why the company needed a new site, what function it would serve and the different audiences we needed to target.

Working with their marketing agency, we agreed on a deliverable content strategy. Then produced wireframes and sitemaps – before working with their branding team on designs.

Circuit Compliance - High quality and cost-effective

Results

Thanks to the bold use of graphics and subtle animations, we produced a site for Circuit Compliance that was unique, visually engaging and highly effective.

"Love everything. Thanks for all you work on this - looks fantastic."

Vicky Nolan, Director - Circuit Compliance

The new website has clearly had a positive impact on Circuit Compliance - which has gone from strength-to-strength since the site went live.

“The feedback that the team have had from their new and existing customers has been amazing. And they were so impressed by our process, our plain-speaking approach to technical projects and our designs, that we've since held discussions about creating an internal bespoke system for the business."

Chris Richardson, Managing Partner – true9
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