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Our Process

What sets our engineers apart isn’t just technical skill, it’s how they think. Problem-solvers first, developers second.

We take the time to understand your systems, your team’s needs, and the approaches that unlock long-term progress. Whether you’re building something new, evolving an existing system, or strengthening the foundations that everything else relies on, we deliver software that is clean, reliable, and built with purpose.

What you can expect

  • Reliable, maintainable code written with long-term clarity in mind
  • A technology-agnostic approach that chooses the right tools for the right outcome
  • Deep expertise in PHP for complex and business-critical applications
  • Quality engineering that reduces risk, improves stability, and strengthens your digital foundations
  • Solutions built to scale, adapt, and stand the test of time
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Real-World Benefits

Unlock the real-world benefits of Software Engineering with True9

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Reliable, high-quality engineering

You get dependable, well-structured code that’s built to last, not patched together.

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Pragmatic problem-solving

We focus on the right solution for the problem, not the flashiest technology.

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Flexible across languages and stacks

While PHP is a core strength, our team adapts to the language that best fits your product.

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Faster delivery without cutting corners

Our engineers balance speed and quality, helping projects land cleanly and on time.

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Clear and collaborative working

You work with developers who explain things plainly and integrate seamlessly with your team.

FAQ's

Here are some commonly asked questions regarding Software Engineering

Can you improve or support our existing system?

Yes. We regularly work with businesses who have legacy or partially modernised systems. We can stabilise what you already have, optimise performance, and make improvements without disrupting day-to-day operations.

Do we need to have detailed technical requirements prepared?

Not at all. Whether you have a full specification or just an idea of the outcome you need, we’ll help shape the approach, define requirements, and translate business needs into a clear, deliverable technical plan.

How does True9 ensure the software you build is secure?

Security is baked into our engineering process from day one. We follow industry-recognised best practices, keep dependencies updated, conduct code reviews, and actively design with risk prevention in mind. For more complex projects, we use additional measures like penetration testing, threat modelling, and secure-by-default architecture to make sure what we deliver is safe, stable, and dependable.

What level of testing do you carry out on a software project?

We use a combination of automated and manual testing depending on the project. This typically includes unit tests, integration tests, and end-to-end checks to ensure everything works reliably across real-world scenarios. We also test for performance, load, accessibility, and user experience, giving you confidence that your system is robust before it goes live.

Do you handle hosting and infrastructure, or do we need another supplier?

True9 can handle everything end-to-end, including hosting, infrastructure setup, monitoring, and ongoing support. We typically work with AWS but are cloud-agnostic and can support other platforms too. Whether you need us to host for you or simply prepare your system for deployment, we’ll make sure your environment is secure, scalable, and cost-efficient.

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Success Story

Driving Engagement at Scale for a Leading International Loyalty Provider

A leading international loyalty and incentive provider, operating across multiple markets and delivering tailored reward experiences for a diverse client base. They needed a new way to help their own clients engage end-users and drive spend - quickly, effectively and at scale.

Other Services

Explore our other services:

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Automation & AI

Streamlining workflows and unlocking insight through intelligent automation.

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Technology Strategy & Innovation

Aligning tech decisions with business goals to drive future growth.

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Legacy Platform Migration & Integration

Replacing outdated systems while retaining value and ensuring continuity.

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User-Centred Design

Crafting intuitive, accessible digital experiences that put people first.

Got a challenge? Let’s solve it.

Whether you’ve got a legacy system holding you back or an idea waiting to take shape, we’re ready to help. Bring us your challenge.

Let's start with a chat

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